Frequently Asked Questions

If you still have questions or issues after reading this FAQ, contact us.


If you were cited and given a Decision Driving Academy card (see picture below) by the Court, you are eligible for the course. For all other jurisdictions, most people are eligible, but here are the things that can cause you to be ineligible:
• If you have already completed the program within the past four years
• If you have a commercial driver license (CDL)
• If your citation involved a MANDITORY court appearance AND the Court did NOT give you a Decision Driving Card (see picture below).
If none of these apply to you, then you are eligible to participate in the Decision Driving Academy traffic safety program.

It depends on the person, but the 4-hour course takes about four hours to complete. Since the Defensive Driving Online courses are entirely user-driven, you can do it all in one sitting, or you can do it in bits and pieces and pick up where you left off.

By completing this course, you can avoid getting points added to your license because of your citation. Getting points on your license usually leads to an increase in your car insurance rates and can result in you losing your license if enough points are accumulated.

Decision Driving Academy will notify the court on your behalf once you successfully complete the program and there will not be anything else you need to worry about. In addition, you will be able to print your certificate for your records and pull your certificate up digitally by logging into your account.

The Decision Driving Academy Defensive Driving Course (DDC) online traffic safety program can be completed using a desktop or laptop computer, a tablet, or a mobile device. Simply visit www.decisiondrivingacademy.com using the device of your choice and register for the course, or pick up where you left off.